The Social Security Counter-Window Test — Counterevidence
Reporting and findings
- documented
SSA reported a roughly 10 percent year-over-year reduction in field-office waits and improvements in phone and disability-claim measures.
- Social Security Administration: Social Security Achieves Key Milestones in Customer Service TransformationCustomer-service milestone bullets and field-office wait-time claim
People and organizations
- America First Audit — The Social Security Counter-Window Testaudit case
- Donald J. Trumpcomparison subject